Make sure that the stack of labels contains no fewer than 10 sheets and no more than 20 sheets. Replace the cartridges Press the Power button to turn on the product. Asia Pacific and Oceania. Clean the rollers Gather the following materials:. See your browser’s documentation for specific instructions. Replace the empty cartridge Follow these steps to replace the empty cartridge. Wait until the carriage is idle and silent before proceeding.

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The Printers and Faxes window opens. Follow these steps to perform a reset.

Wait until the carriage is idle and silent before proceeding. The Print window opens. Insert the right side of the door into the rear of the product, and then push the door inward until it snaps into place.

When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product. Clean the paper pick roller.

Supported index cards and greeting cards Card type. The Power light blinks and a message displays on the computer The Power light blinks and a message displays on the computer. If the self-test report prints, but the original document does notcontinue to the next solution in this document.


HP has scanned your product but currently has no suggestions for driver updates. Insert the stack of paper into the tray, and then gently push the paper width guide snugly against the paper. Clean swabs that will not come apart or leave fibers.

Make sure that plain white paper is loaded in the input tray.

Please verify your product is powered on and connected, then try again in a few minutes. Color resolution depending on paper type Print quality. Choose a different product series. Even small pieces of paper can cause paper feed issues.

HP Deskjet Printer Series – Blinking Power Light | HP® Customer Support

Javascript is disabled in this browser. Remove jammed paper from the front of the printer Follow these steps to remove jammed paper from the front of the product. Disconnect the power cord from the rear of the des,jet. Already have an HP account? Paper handling Media paper weights Category.

Wait until the warm-up period completes before you continue. Contact HP Support to schedule a repair deskjwt replacement. Issue The carriage is stuck and does no move.


The Carriage is Stuck for HP Deskjet and Printer Series | HP® Customer Support

Press the door latch to the right, and then pull out the door. Look for paper that might have jammed inside the product. Asia Pacific and Oceania. If the test page does not printcontinue with the next solution.

Continue with these instructions to clear any paper jam from the back of the product first to help prevent damage to the product and to avoid tearing paper inside the product.

While the cartridges are not in the product, store the cartridges either in a cartridge protector or in an airtight container.

HP Deskjet 3840 Printer series User Guides

Modify your browser’s settings to allow Javascript to execute. Unable to determine warranty status. Move the paper guide out.